Terms of Use

Permitted Use

Starfleet Media grants you a limited, non-exclusive, revocable and non-transferable right to access and use the websites covered by these Terms for lawful informational, professional and business purposes.

You may link to publicly available pages on our websites and may make reasonable use of brief excerpts when permitted by applicable law and accompanied by appropriate attribution.

Except as expressly authorized by Starfleet Media or permitted by applicable law, you may not reproduce, republish, distribute, modify, license, sell or commercially exploit substantial portions of our websites or content.

Copyrights and Ownership

Starfleet Media owns or licenses the content and materials appearing on its websites, including text, articles, research, reports, survey findings, graphics, photographs, illustrations, page designs, compilations, databases, software, downloadable materials and other content, except where otherwise indicated.

These materials are protected by copyright, trademark and other intellectual-property laws in the United States and other jurisdictions.

Nothing contained on a Starfleet Media website transfers ownership of intellectual-property rights to a website visitor or user.

Names, Logos and Brand Assets

Starfleet Media, Starfleet Research, Smart Decision Guide™, Starfleet Velocity and other names, logos, designs, graphics and service marks appearing on our websites may be trademarks or other protected brand assets of Starfleet Media or their respective owners.

Third-party company names, logos, product names and trademarks remain the property of their respective owners.

No trademark, logo or other brand asset may be used in a manner that falsely suggests sponsorship, endorsement or affiliation without appropriate authorization.

Research Findings, Guides and Publications

Starfleet Media and Starfleet Research produce market research, benchmarking studies, Smart Decision Guides™, co-branded eBooks, research reports, articles and other materials for informational, educational and marketing purposes.

Published research findings may be based on surveys, market analysis, interviews, industry data, third-party sources and other research methods. Research findings, interpretations and conclusions reflect the information available and methodologies used at the time of publication.

Unless otherwise expressly authorized, publication of research findings does not grant permission to reproduce complete reports, proprietary charts, substantial portions of publications or underlying research databases.

Brief quotations or references may be permitted under applicable law, provided they are accurate, not misleading and appropriately attributed to Starfleet Media, Starfleet Research or the applicable publication.

Sponsors, Underwriters and Client Partners

Some Starfleet Media research, content, media and demand-generation programs are sponsored, underwritten or funded by technology solution providers or other client partners.

Sponsor participation does not necessarily imply control over research findings, editorial conclusions or independent content unless the applicable program expressly states otherwise.

Commercial participation may include sponsorship, advertising, co-branding, content distribution, lead generation and other marketing opportunities.

Additional program-specific terms, disclosures or agreements may apply to particular sponsored initiatives.

Research, Media, Audience Intelligence and Demand Generation

Starfleet Media offers services that may include market research, research-based content development, advertising, sponsored publishing, audience intelligence, business contact data, prospect identification, content distribution, email and multichannel outreach, qualified lead generation and campaign management.

Information on our websites describing these services is provided for general informational and marketing purposes.

Case Studies, Metrics and Expected Results

Starfleet Media websites may include case studies, campaign examples, historical performance data, audience statistics, client testimonials or other examples of results.

These materials illustrate particular programs or historical performance and are not guarantees that another campaign, customer or program will achieve identical or similar results.

Marketing, advertising, research and lead-generation results may vary based on factors including audience, offer, content, market conditions, targeting criteria, campaign duration, creative execution and client follow-up.

Any specific delivery guarantee, performance commitment or other contractual obligation applies only when expressly stated in the applicable written agreement.

Proposals, Insertion Orders and Other Contracts

These Terms govern general access to and use of Starfleet Media websites and online services.

Starfleet Media also enters into proposals, insertion orders, statements of work, campaign agreements, research agreements, subscription agreements, data licenses and other written agreements with customers, sponsors, advertisers and business partners.

Content, Materials and Feedback You Provide

You may provide Starfleet Media with materials including research responses, comments, feedback, creative materials, logos, photographs, articles, case studies, company information or other content in connection with a website, project or business relationship.

By providing materials for publication, distribution or use in a Starfleet Media program, you represent that you have the rights and permissions necessary to provide those materials and authorize their intended use.

Unless otherwise agreed in writing, materials submitted specifically for publication, promotion or distribution may be edited, formatted, reproduced, displayed, distributed, archived and promoted as reasonably necessary for the applicable program.

You retain any ownership rights you otherwise possess in your original materials.

Suggestions About Our Websites or Services

We welcome feedback, ideas and suggestions about Starfleet Media websites and services.

Unless otherwise agreed in writing, feedback voluntarily provided to Starfleet Media without an expectation of confidentiality may be used by us for business, product, website and service-development purposes without compensation or obligation to the person providing it.

Prohibited Activities

You may not use a Starfleet Media website or service in a manner that is unlawful, harmful, deceptive or disruptive.

Prohibited activities include attempting to:

• Gain unauthorized access to accounts, databases, servers or systems
• Interfere with website operation, performance, availability or security
• Introduce malware, malicious code or other harmful technology
• Circumvent technical or security controls
• Impersonate another individual or organization
• Misrepresent your identity, authority or affiliation
• Use the website to transmit unlawful, fraudulent, defamatory or infringing material
• Systematically scrape, harvest or extract substantial amounts of website content or proprietary data without authorization
• Use automated means in a manner that places an unreasonable burden on our systems
• Use Starfleet Media content, trademarks or materials in a way that falsely suggests endorsement or affiliation

Ordinary search-engine indexing and other activity expressly permitted by Starfleet Media is not prohibited by this section.

External Websites, Sources and Services

Starfleet Media websites may contain links to third-party websites, publications, advertisers, sponsors, technology providers, data sources or other external services.

Third-party websites and services are independently operated and governed by their own terms and privacy practices.

Starfleet Media does not control and is not responsible for the availability, security, accuracy, content, products, services or practices of third-party websites or services.

A link or reference to another organization does not necessarily constitute endorsement by Starfleet Media.

Information May Change

Starfleet Media works to maintain useful and accurate information, but website content may contain errors, omissions or information that later becomes outdated.

Product descriptions, market information, statistics, company details, third-party information, links and other website content may change without notice.

We may correct, revise, update or remove website content at any time.

General Information Only

Information made available through Starfleet Media websites, research and publications is provided for general informational, educational and business purposes.

Nothing on the website constitutes legal, financial, tax, accounting, investment, cybersecurity or other professional advice.

Users should obtain advice from qualified professionals when making decisions that require specialized professional judgment.

Reporting Potential Infringement

Starfleet Media respects intellectual-property rights. If you believe material appearing on a Starfleet Media website infringes copyright that you own or are authorized to enforce, please contact us with enough information to identify and evaluate the material.

Please include:

• Identification of the copyrighted work you believe has been infringed
• The URL or other information identifying the material at issue
• Your name and contact information
• Your relationship to the copyrighted work
• A description of the basis for your claim

Copyright-related notices may be sent to info@starfleetmedia.com .

This contact information is provided for receiving and evaluating copyright concerns and does not represent a statement that Starfleet Media has made any particular statutory copyright-agent registration.

Website Changes and Interruptions

Starfleet Media may modify, suspend, restrict or discontinue any website, page, feature, resource or online service at any time.

We do not guarantee that websites, archives, downloadable content, links or other resources will remain continuously available or operate without interruption.

Privacy Statement

Information about how Starfleet Media collects, uses and discloses personal information is available in our Privacy Statement .

Particular forms, research studies, content programs, websites or campaigns may contain additional privacy disclosures.

No Warranties

Limits on Liability

Responsibility for Your Use and Materials

To the extent permitted by applicable law, you agree to indemnify and hold harmless Starfleet Media and its affiliates, officers, directors, employees and agents from claims, liabilities, damages, losses and reasonable costs arising from:

• Your material violation of these Terms
• Your unlawful use of a Starfleet Media website or service
• Materials you provide for publication, distribution or use
• Your infringement or alleged infringement of another party’s rights through materials you provide

Illinois Law and Venue

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Subject to any jurisdiction or rights that cannot lawfully be waived, disputes arising from or relating to these Terms or use of a Starfleet Media website shall be brought in the appropriate state or federal courts located in Cook County, Illinois.

Severability and Waiver

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

A failure by Starfleet Media to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with any policies or terms expressly incorporated by reference, govern general use of the applicable Starfleet Media website or service, subject to any separate written agreement between Starfleet Media and the applicable party.

Changes to These Terms

Starfleet Media may update these Terms periodically to reflect changes in our websites, services, business practices or applicable requirements.

Revised Terms will be posted on this page with an updated “Last updated” date.

Continued use of a website after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Questions About These Terms

If you have questions regarding these Terms of Use, please contact Starfleet Media.

These Terms govern general use of Starfleet Media websites and online services. Individual research, media, advertising, publishing, database, subscription, lead-generation or other business programs may be subject to additional terms or separate written agreements.