Starfleet Velocity
Next-generation AI.
Complete B2B demand orchestration.
Starfleet Velocity combines AI-powered campaign orchestration with research-led content, specialized audience reach and hands-on execution. Reach the buyers who fit your market, then give sales verified lead records with decision-making authority and purchase-timing responses, plus the context for a relevant follow-up.
Deep hospitality expertise. Specialized B2B reach. Turnkey execution.
Your demand generation program
and decision-makers.
Discovery · Research · Enrichment · Scoring
more relevant.
Segmentation · Personalization · Multichannel activation
and context to act.
Authority · Timing · Validation · Delivery
Authoritative content and human oversight throughout.
AI-powered intelligence. Coordinated execution.
The capabilities your program puts to work.
Your program includes a connected approach to finding, understanding, engaging and qualifying buyers. These capabilities work together around your target accounts, your content and your definition of a qualified lead.
Agentic Prospect Discovery
Find the accounts and decision-makers that fit your market.
Precision Micro-Segmentation
Focus outreach on the characteristics that matter to your sales team.
Hyper-Personalized Outreach at Scale
Give each buyer a relevant reason to engage.
Multi-Agent Campaign Orchestration
Connect the campaign’s moving parts in one managed workflow.
Multichannel Content Activation
Bring authoritative content to buyers across relevant channels.
Engagement Signal Detection
Use engagement context to guide the next action.
Continuous Optimization
Refine targeting and execution around the quality of response.
Actual client campaign outcomes
Qualified demand.
Demonstrated across specialized markets.
See the qualified leads delivered for Square, Palo Alto Networks, IBS Software and Penguin Solutions. Each campaign below shows its lead volume and audience composition, including seniority, industry and geography.
Restaurants / Campaign outcomes
The Restaurant Optimization Playbook
Starfleet Research with Square
Title Breakdown
- Owner and/or Founder54%
- CEO / President / Managing Partner / General Manager22%
- Other Senior-Level Titles12%
- Middle Management Titles6%
- Other6%
Restaurant Type Breakdown
- Fast Casual30%
- Quick Service24%
- Full Service20%
- Casual Dining14%
- Coffee / Bakery12%
U.S. Geographic Breakdown
- Southeast31%
- Midwest24%
- West Coast20%
- Northeast15%
- Southwest10%
Cross-industry / Campaign outcomes
The 2024 Benchmark Report on IoT Security
Starfleet Research with Palo Alto Networks
Title Breakdown
- CTO / CIO / CISO32%
- IT Directors24%
- VP / Head of IT / Security18%
- Infrastructure / Network / Systems Leaders14%
- Other Technology Decision-Makers12%
Industry Sector Breakdown
- Manufacturing26%
- Healthcare22%
- Retail18%
- Hospitality14%
- Financial Services12%
- Other8%
Global Geographic Breakdown
- North America38%
- Europe27%
- Asia-Pacific20%
- Latin America8%
- Middle East & Africa7%
Retail / Campaign outcomes
IoT Security: Best Practices of Top-Performing Organizations in the Retail Industry
Starfleet Research with Palo Alto Networks
Title Breakdown
- CTO / CIO / CISO30%
- IT Directors26%
- VP / Head of IT / Security20%
- Infrastructure / Network / Systems Leaders14%
- Other Technology Decision-Makers10%
Retail Segment Breakdown
- Specialty Retail28%
- Grocery24%
- Big Box / General Merchandise20%
- Apparel / Fashion16%
- Convenience / Pharmacy12%
Geographic Breakdown
- North America62%
- Europe38%
Hotels / Campaign outcomes
How Top-Performing Hotels Harness the Power of Technology to Turbocharge Operations
Starfleet Research with IBS Software
Title Breakdown
- CIO / CTO / CISO28%
- IT Directors24%
- VP / Head of IT / Technology20%
- Operations / Rooms / Guest Experience Leaders16%
- Other Senior-Level Decision-Makers12%
Hotel Type Breakdown
- Full Service30%
- Select Service24%
- Luxury / Upscale20%
- Resort / Destination Properties14%
- Extended Stay / Boutique12%
Global Geographic Breakdown
- North America34%
- Europe26%
- Asia-Pacific18%
- Middle East & Africa12%
- Latin America10%
Healthcare / Campaign outcomes
IoT Security: Best Practices of Top-Performing Healthcare Organizations
Starfleet Research with Palo Alto Networks
Title Breakdown
- CTO / CIO / CISO32%
- IT Directors24%
- VP / Head of IT / Security18%
- Infrastructure / Network / Systems Leaders14%
- Other Technology Decision-Makers12%
Industry Sector Breakdown
- Manufacturing26%
- Healthcare22%
- Retail18%
- Hospitality14%
- Financial Services12%
- Other8%
Global Geographic Breakdown
- North America38%
- Europe27%
- Asia-Pacific20%
- Latin America8%
- Middle East & Africa7%
Restaurants / Campaign outcomes
At the Edge: Powering Peak Restaurant Performance
Starfleet Research with Penguin Solutions
Title Breakdown
- Owner and/or Founder30%
- CEO / President / Managing Partner / General Manager24%
- Operations Leaders18%
- Food & Beverage Leaders14%
- IT / Technology Leaders8%
- Other Senior-Level Titles6%
Restaurant Type Breakdown
- Fast Casual26%
- Quick Service22%
- Full Service18%
- Casual Dining14%
- Coffee / Bakery12%
- Pizza / Specialty Concepts8%
Geographic Breakdown
- North America46%
- Asia30%
- Europe24%
Bars / Campaign outcomes
Raising the Bar
Starfleet Research with Square
Title Breakdown
- Owner and/or Founder29%
- CEO / President / Managing Partner / General Manager23%
- Operations Leaders18%
- Food & Beverage / Bar Leaders12%
- IT / Technology Leaders10%
- Other Senior-Level Titles8%
Type Breakdown
- Full-service Restaurants26%
- Hotels20%
- Bars18%
- Taprooms14%
- Brewpubs12%
- Misc.10%
U.S. Geographic Breakdown
- Southeast29%
- Midwest23%
- West Coast19%
- Northeast15%
- Southwest9%
- Mid-Atlantic5%
The Starfleet advantage
Research credibility. Owned hospitality reach.
One accountable team.
Starfleet brings together three assets that strengthen each campaign: research-based content that helps buyers make decisions, specialized audiences in hotel and restaurant technology, and the team to turn that access into a managed lead generation program.
Starfleet Research develops the co-branded content. Our Hotel Technology News and Restaurant Technology News publications, together with a broader publication network, help put it in front of relevant buyers. Starfleet manages targeting, activation and lead validation as one coordinated program.
Starfleet’s content and demand generation programs have delivered results across hospitality, retail, healthcare and other industry sectors. Our deepest market expertise and audience reach are in hotel and restaurant technology, where we help leading solution providers reach hard-to-find buyers.
The same campaign model can be adapted to other specialized B2B markets where reaching narrowly defined decision-makers presents similar challenges.
Authority buyers recognize
Research-based, co-branded content from Starfleet Research, built around the decisions your buyers need to make.
Specialized hospitality access
Hotel and restaurant technology expertise, proprietary audience data and prospect research focus the campaign on your ideal buyers.
Content, reach and execution together
Personalized outreach, Starfleet-owned publications and a broader publication network are coordinated in one managed campaign.
From strategy to qualified lead delivery
One coordinated program.
Managed from start to finish.
You should not have to assemble a research firm, content studio, data provider and campaign agency to get a demand generation program off the ground. Starfleet brings those capabilities together, with your team involved in the strategic decisions and content reviews.
- 01
Define the right prospects
Define the target companies, buying roles and acceptance criteria, along with lead goals and the campaign period.
- 02
Create content worth requesting
Develop a co-branded eBook around your go-to-market strategy, competitive strengths and the questions your buyers need answered.
- 03
Activate the campaign
Use personalized outreach and coordinated channels to drive prospects to a dedicated gated landing page.
- 04
Verify and deliver qualified leads
Research, enrich, scrub, validate and deduplicate each captured lead against your agreed criteria, then deliver the records in the agreed format and cadence.
Programs can be structured around a guaranteed number of qualified leads delivered over a defined campaign period.
Qualified means qualified for you
Your criteria set the standard.
Every lead is checked.
The goal is not the largest possible volume of names. It is to deliver the companies and decision-makers with the greatest potential to become your customers.
Every delivered lead begins with an active request for the campaign’s content through a gated landing page. Every form captures contact details, the prospect’s role in the purchase decision and purchase-timing responses.
Captured records are researched, enriched, carefully scrubbed, validated and deduplicated. Before delivery, every lead is verified against the target criteria agreed with your team, so sales receives a qualified record and the responses needed to guide follow-up.
Content is the fuel
Give buyers a compelling reason to engage.
Every Starfleet Velocity campaign begins with a compelling co-branded eBook developed around your go-to-market strategy, competitive strengths and platform capabilities.
The content is produced by Starfleet Research, a recognized leader in IT market research. Instead of conventional sales collateral, buyers receive authoritative, research-based thought leadership that helps them understand best practices, evaluate technologies and make better business decisions.
That credibility gives prospects a stronger reason to pay attention. We combine independent market intelligence and editorial expertise with your market knowledge and strategic messaging to create an asset that educates buyers while supporting your business goals.
Research with practical value
Our best-practices research looks at how top-performing organizations achieve business outcomes through technology, processes and resources—and the metrics they use to measure success. The result is useful guidance for buyers, not simply a polished marketing message.
Turnkey content development
Starfleet Research manages strategy, primary research where appropriate, writing, editing, graphic design and production. The finished eBook is made available through a dedicated gated landing page: the campaign’s primary conversion point and a clear record of each prospect’s active request for the content.
A campaign in action
From original research to qualified leads.
These client campaign examples show how the pieces work together: market research, a co-branded content asset, coordinated promotion and validated lead delivery.
01 / RESEARCH & CONTENT
Original research. A useful buyer resource.
02 / CAMPAIGN ACTIVATION
One asset. Coordinated multichannel promotion.
03 / QUALIFIED LEAD DELIVERY
Validated prospects. Useful context for sales.
Multichannel content activation
Reach your buyers where they pay attention.
Starfleet Velocity does not rely on outbound email alone. Personalized outreach works alongside Starfleet-owned, proprietary and partner channels to bring the content to relevant buyers and drive them to the campaign’s gated landing page.
Our Hotel Technology News and Restaurant Technology News publications provide specialized hospitality market access. A broader publication partner network extends the campaign’s reach.
The channel mix is selected to fit the campaign, audience and program scope.
The Starfleet Velocity engine
Intelligence that keeps the campaign moving.
Your program includes coordinated discovery, research, enrichment, segmentation, personalization, sequencing, scoring and optimization. The sections below explain the work behind each capability and how it supports better targeting, more relevant engagement and qualified lead delivery.
01 / Included in your program
Agentic Prospect Discovery
Your program includes AI-assisted account discovery, prospect research and enrichment across Starfleet’s proprietary databases, client-supplied account lists, campaign engagement data and structured intelligence from approved public sources.
The discovery workflow combines research, entity extraction, identity resolution, firmographic enrichment and account mapping to build a more complete prospect profile, including:
- Relevant companies and decision-makers
- Industry sector and operating segment
- Company revenue and employee count
- Number of properties, units or locations
- Ownership and management structure
- Leadership roles and purchasing responsibilities
- New openings, expansions and renovations
- Funding, acquisitions and executive changes
- Technology initiatives and likely operational priorities
- Previous content and campaign engagement
- Client-defined qualification attributes
We evaluate this intelligence against your target prospect criteria, helping prioritize the accounts and decision-makers most closely aligned with your sales strategy.
02 / Included in your program
Precision Micro-Segmentation
Your program includes tightly defined prospect segments based on revenue, geography, company size, ownership structure, role, seniority, technology category, operating environment, growth stage, account activity and other client-defined criteria.
Fit scoring, behavioral scoring and engagement-weighted prioritization help determine which prospects deserve greater focus. Audience segments, scores and campaign priorities are refined as new intelligence and engagement signals enter the program.
03 / Included in your program
Hyper-Personalized Outreach at Scale
Your program includes outreach tailored to the context of individual prospects. AI-assisted personalization adapts subject lines, opening language, value propositions, research findings, calls to action and content recommendations using factors such as:
- Company and market segment
- Role and seniority
- Current business priorities
- Growth and expansion activity
- Likely technology requirements
- Previous campaign interactions
- Position in the buying journey
Personalization draws on approved content and prospect intelligence within campaign strategy and editorial guardrails. A restaurant owner preparing to open a location, for example, receives different messaging from the CIO of a multi-unit enterprise.
Outreach directs prospects to the campaign’s gated landing page, where they can request the co-branded eBook and provide the information needed for qualification.
04 / Included in your program
Multi-Agent Campaign Orchestration
Your program includes coordinated AI-assisted workflows for each stage of demand generation:
- Discovery: identify target accounts and decision-makers.
- Research: enrich records with current company and contact intelligence.
- Scoring: evaluate prospect fit against the client partner’s qualification model.
- Personalization: adapt messaging and content to individual recipients.
- Activation: manage campaign sequences, cadence and channel deployment.
- Signal: monitor engagement, intent indicators and account-level activity.
- Qualification: assess lead quality and alignment with agreed criteria.
- Optimization: analyze performance and recommend or execute approved adjustments.
These workflows handle repetitive, data-intensive work within the strategic, editorial and compliance parameters established with Starfleet. Human oversight keeps execution aligned with the campaign’s objectives and agreed qualification criteria.
05 / Included in your program
Multichannel Content Activation
Your program includes a coordinated channel mix selected for your audience and objectives. Personalized outreach is supported by Starfleet-owned, proprietary and partner distribution, which can include:
- Personalized one-to-one emails
- Dedicated email blasts
- Native and sponsored content
- Publication newsletters
- Digital advertising
- Content syndication
- Search engine marketing
- Search-optimized landing pages
- Webinars
- Retargeting
Each channel supports a consistent campaign story and drives relevant prospects toward the content and gated landing page.
06 / Included in your program
Engagement Signal Detection
Your program includes monitoring of engagement and account-level signals: email interaction, landing-page visits, eBook downloads, repeat content engagement, survey participation, webinar registration, direct replies and activity from multiple contacts in an account.
Signal-informed campaign workflows support the following actions:
- Adjust outreach timing and frequency
- Trigger related content
- Move prospects into different campaign sequences
- Prioritize highly engaged accounts
- Expand outreach across the buying committee
- Suppress unsuitable or unresponsive contacts
- Escalate high-value prospects for human follow-up
- Recalculate prospect and account scores
Prospect journeys respond to actual engagement rather than following a single rigid sequence. Signals guide relevance and prioritization; qualification remains tied to the criteria agreed for your program.
07 / Included in your program
Continuous Optimization
Your program includes ongoing evaluation across audience segments, subject lines, messaging, content themes, calls to action, send times, landing-page activity and promotional channels. Performance analysis guides approved adjustments toward the combinations producing stronger engagement and qualified leads.
The optimization workflow identifies underperforming segments, declining response rates, creative fatigue, audience saturation, high-converting prospect characteristics and opportunities to accelerate delivery. Audience intelligence, campaign activity, engagement and lead outcomes feed back into the next campaign decision.
Expanded capabilities
Account intelligence, engagement
and sales follow-through. Connected.
Starfleet Velocity supports the work before and after a content download. Buying-group mapping, intent targeting, automated nurture, CRM delivery and attribution connect audience strategy with the next action your sales team needs to take.
Reach the people involved in the decision.
A relevant account may involve several stakeholders, with different priorities and responsibilities. Buying-group mapping helps identify those roles, reveal gaps in account coverage and shape a more complete outreach plan.
- Define the priority buying roles for your target accounts.
- Map relevant stakeholders and identify gaps in coverage.
- Tailor messaging and content to each role’s needs.
Focus attention where interest is more relevant.
Intent targeting adds useful context to your target-account and prospect strategy. Relevant interest and engagement signals help prioritize audiences and guide the content, timing and next step in the campaign.
- Align signal selection with your solution category and audience.
- Use account and prospect context to refine segmentation.
- Combine observed interest with agreed fit and qualification criteria.
Keep the conversation relevant as buyers engage.
Automated nurture coordinates follow-up around the buyer’s role, content interests and campaign engagement. Agreed sequencing and suppression rules support a consistent experience rather than repetitive, disconnected outreach.
- Define stage-specific content and follow-up paths.
- Coordinate cadence, channel activity and suppression rules.
- Route meaningful responses into the agreed next step.
Give sales a usable lead record and a clear next step.
Your sales team receives a qualified lead record with contact details, authority and timing responses, campaign source and the agreed qualification fields. Delivery format, field mapping and cadence are set around your CRM workflow.
- Define the field mapping and required delivery information.
- Include the contact, authority, timing and campaign context.
- Set the delivery workflow and cadence for your environment.
Understand how campaign activity contributes to outcomes.
Attribution connects campaign activity and lead sources to downstream outcomes using agreed definitions and available sales data. Reporting helps your team understand the contribution of the program and make better-informed campaign decisions.
- Agree on the attribution definitions and reporting measures.
- Connect campaign and lead-source data with available outcome data.
- Use performance feedback to refine targeting, content and follow-up.
Intelligent autopilot. Human command.
AI provides the speed and scale.
Starfleet provides the judgment.
Your program combines AI-supported prospect discovery, research, enrichment, personalization, campaign sequencing, signal interpretation, lead scoring and optimization with human strategic control.
Starfleet’s researchers, editors, campaign strategists and data specialists establish the strategy, develop the content, define targeting and qualification parameters, oversee campaign execution and validate lead quality.
Our proprietary audience data, market access, research credibility and human oversight support qualified lead delivery and informed sales follow-up.
Put your demand generation into overdrive
Let’s build a program around
the buyers you need to reach.
Tell us which buyers you need to reach and what makes a lead valuable to your sales team. Together, we’ll define the target audience, content strategy, lead criteria, campaign period and delivery plan.